Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, products, digital content, and services provided through MakePrayerSong (“MakePrayerSong,” “we,” “us,” or “our”).

By accessing or using our website or services, placing an order, or receiving digital delivery from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our services.

1. Overview

MakePrayerSong offers personalized prayer song creation and related digital services. Our services may include order intake, customization, digital delivery, playback pages, order tracking, customer support, and related features.

We may update, change, suspend, or discontinue any part of the service at any time.

2. Eligibility and Access

You must be legally able to enter into a binding agreement under applicable law to use our services.

By using the services, you represent that:

• you are at least the age of majority in your jurisdiction, or have valid authority to use the services;
• all information you provide is accurate and current; and
• you are responsible for your own use of the services and for anyone using them on your behalf.

3. Orders and Service Nature

When you place an order, you are submitting a request for a personalized digital service.

Because our service involves creative, customized, and personalized output:

• the final output may differ from your expectations;
• artistic interpretation is inherently subjective;
• timelines are estimates unless expressly stated otherwise; and
• the content and emotional impact of the final result are not guaranteed.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where required for fraud prevention, abuse prevention, legal compliance, or operational reasons.

4. Pricing and Billing

Prices displayed on our website are subject to change at any time before purchase.

By placing an order, you agree that:

• you are authorized to use the payment method provided;
• payment information is truthful and accurate;
• you will pay all applicable charges, taxes, and fees associated with your order.

Payments may be processed through third-party providers such as Creem and, where offered, PayPal.

5. Digital Delivery

Our services are delivered digitally. Delivery may occur by:

• secure access link;
• order status page;
• delivery email;
• private playback or download page; or
• other digital access method we designate.

Delivery is considered complete when we make the purchased content or access link available to you using the contact details or delivery method associated with your order, whether or not:

• you open the email;
• you click the link;
• you play the content; or
• your inbox settings, spam filters, or incorrect contact details prevent access.

You are responsible for providing a valid email address and maintaining access to your delivered materials.

We do not guarantee indefinite hosting, perpetual access, permanent archive availability, or re-delivery unless expressly stated otherwise.

6. Turnaround Times

Any turnaround or delivery timelines shown on the website are estimates unless explicitly guaranteed in writing. Delays may occur due to high order volume, technical issues, content review, force majeure events, or problems with third-party services.

7. User Content and Permissions

You may provide names, stories, prayer requests, messages, and other materials in connection with your order.

You represent and warrant that:

• you own or control the rights necessary to submit such materials;
• your materials do not infringe the rights of others;
• your materials do not violate law or applicable platform rules; and
• you have obtained any needed consent for any third party information you provide.

You remain responsible for the content you submit.

8. License You Grant to Us

You grant us a non-exclusive, worldwide, royalty-free license to use, host, reproduce, process, adapt, and transmit the materials you submit solely as reasonably necessary to provide, operate, support, secure, improve, and deliver the service to you.

If you separately provide consent, we may also use selected customer materials, outputs, or testimonials for promotional purposes. Absent such permission, your private order content is treated as non-public service material.

9. Intellectual Property

All website content, branding, software, designs, graphics, text, layout, and service materials—excluding materials you lawfully provide—are owned by or licensed to MakePrayerSong and are protected by applicable intellectual property laws.

Subject to these Terms and your completed purchase, we grant you a limited, personal, non-exclusive, non-transferable license to access and use the delivered content for personal, non-commercial purposes, unless otherwise stated in writing.

You may not:

• reproduce, resell, redistribute, sublicense, or publicly exploit our services or content except as expressly allowed;
• copy or reverse engineer the website or service;
• use our name, logo, or branding without written permission.

10. Refunds, Chargebacks, and Disputes

Because our service is personalized digital content, refund eligibility may be limited once production has started or delivery has occurred.

We may review refund requests case by case. We reserve the right to deny requests where:

• substantial work has already been performed;
• delivery has been completed;
• the request is abusive, fraudulent, or inconsistent with these Terms.

If a payment is reversed, refunded, disputed, or charged back, we may suspend or revoke access to delivered materials where permitted by law and platform rules.

11. Acceptable Use

You agree not to use the website or services:

• for unlawful, abusive, fraudulent, or deceptive purposes;
• to infringe intellectual property or privacy rights;
• to upload malicious code, harmful material, or spam;
• to interfere with security or normal site operation;
• to scrape, crawl, or extract data without authorization;
• to impersonate another person or misrepresent your identity.

We may suspend or terminate access for violations of these Terms.

12. Third-Party Services

Our services may rely on third-party providers, including payment processors, hosting providers, analytics services, cloud delivery systems, email tools, and other infrastructure vendors.

We are not responsible for the independent acts, omissions, or policies of those third parties, except as required by applicable law.

13. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We do not guarantee that:

• the services will be uninterrupted, error-free, or completely secure;
• any output will satisfy your subjective expectations;
• any specific emotional, spiritual, artistic, or commercial result will be achieved.

14. Limitation of Liability

To the fullest extent permitted by law, MakePrayerSong and its affiliates, contractors, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of data, loss of goodwill, business interruption, or lost profits arising out of or related to your use of the services.

To the fullest extent permitted by law, our aggregate liability for any claim relating to the services will not exceed the amount you paid to us for the applicable order giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless MakePrayerSong and its affiliates, contractors, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, costs, and expenses arising from:

• your breach of these Terms;
• your submitted materials;
• your misuse of the services; or
• your violation of law or the rights of a third party.

16. Termination

We may suspend, restrict, or terminate access to the services at any time, with or without notice, if we believe you have violated these Terms, engaged in fraud or abuse, or created legal or operational risk.

Sections that by their nature should survive termination will survive, including those relating to payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, and dispute terms.

17. Governing Law

These Terms will be interpreted and enforced to the fullest extent permitted by applicable law. Where mandatory consumer protection laws apply, nothing in these Terms limits rights you may have under those laws.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the services after changes become effective constitutes acceptance of the updated Terms.

19. Contact Us

If you have questions about these Terms, contact us at:

MakePrayerSong
Email: support@makeprayersong.com
Website: https://makeprayersong.com