Privacy Policy

This Privacy Policy explains how MakePrayerSong (“MakePrayerSong,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit https://makeprayersong.com, use our services, place an order, contact us, or otherwise interact with us.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

MakePrayerSong is an independent online service that helps customers create personalized prayer songs and related digital content for personal gifting, remembrance, encouragement, and personal reflection.

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

• Email: support@makeprayersong.com
• Website: https://makeprayersong.com

2. Personal Information We Collect

Depending on how you use our website and services, we may collect the following categories of personal information:

A. Information You Provide Directly

• Your name
• Email address
• Billing information
• Order details
• Song request information, including stories, prayer intentions, recipient details, preferences, and other content you submit
• Messages you send to us through customer support or contact forms

B. Payment Information

We do not store full payment card numbers on our own servers. Payments may be processed through third-party payment providers such as Creem and, where offered, PayPal. We may receive limited transaction details such as:

• Payment status
• Transaction ID
• Payment amount
• Currency
• Last four digits of a payment method, where available
• Billing-related metadata

C. Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring URL
• Pages viewed
• Time spent on pages
• Session activity
• Cookie and similar technology data

D. Delivery and Access Information

For digital delivery and accountless access to purchased content, we may generate secure order references, delivery links, or access tokens connected to your purchase.

3. How We Use Personal Information

We may use personal information to:

• Provide and operate our services
• Process and confirm purchases
• Create, deliver, and manage personalized prayer song orders
• Send transactional communications, including order confirmations, delivery notices, and service messages
• Provide customer support
• Improve product quality, website functionality, and customer experience
• Detect, investigate, and prevent fraud, abuse, and unauthorized activity
• Maintain records for compliance, dispute resolution, and internal business operations
• Send marketing communications, where permitted by law or with your consent
• Enforce our Terms of Service and protect our legal rights

4. User Content and Order Materials

To create your personalized song, we may process materials you provide, including names, stories, prayer requests, recipient information, and other custom inputs.

You are responsible for ensuring that:

• you have the right to provide any content you submit;
• any personal information you provide about another person is lawful to share; and
• you have obtained any required permissions or consents.

We may use submitted materials and generated outputs internally to operate, improve, troubleshoot, and support the service. We will not use your private order materials in public marketing without your permission unless otherwise stated and agreed.

5. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• keep the website functioning properly;
• remember your preferences;
• analyze usage and performance;
• improve conversion flows;
• measure marketing effectiveness.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. How We Share Personal Information

We may share personal information with:

A. Service Providers

We may share information with vendors that help us operate the business, such as:

• hosting and infrastructure providers
• analytics tools
• payment processors
• email providers
• customer support tools
• cloud storage or delivery providers

B. Payment Providers

When you make a purchase, relevant transaction data may be shared with payment processors such as Creem and PayPal to complete and verify the transaction.

C. Legal and Compliance Disclosures

We may disclose information if required to do so by law, subpoena, court order, government request, or when we reasonably believe disclosure is necessary to:

• comply with legal obligations;
• protect our rights or property;
• investigate fraud or abuse;
• protect users or the public.

D. Business Transfers

If the service is ever involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide services and support;
• complete transactions;
• maintain delivery access records;
• comply with legal, tax, accounting, or regulatory obligations;
• resolve disputes and enforce agreements.

Retention periods may vary depending on the type of data and the purpose for which it was collected.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Please do not send highly sensitive personal information through insecure channels.

9. Children’s Privacy

Our services are not directed to children under the age required by applicable law to use such services independently. We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us and we will review the request.

10. Your Rights and Choices

Depending on your location, you may have rights such as:

• the right to access personal information we hold about you;
• the right to request correction of inaccurate information;
• the right to request deletion of personal information;
• the right to object to or restrict certain processing;
• the right to data portability;
• the right to opt out of certain marketing communications;
• the right to withdraw consent where processing is based on consent.

To exercise any applicable rights, contact us at support@makeprayersong.com.

We may need to verify your identity before fulfilling a request.

11. Marketing Communications

If you opt in to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing emails, we may still send you transactional or service-related communications regarding your orders or account activity.

12. International Data Transfers

Your information may be stored and processed in countries other than your own. Where required by applicable law, we will take appropriate steps to provide adequate safeguards for cross-border data transfers.

13. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or embedded services. We are not responsible for the privacy, content, or practices of those third parties. We encourage you to review their policies before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. When we do, we will post the updated version here and revise the “Last updated” date.

15. Contact Us

If you have questions, concerns, or privacy requests, contact us at:

MakePrayerSong
Email: support@makeprayersong.com
Website: https://makeprayersong.com